ProVia Studio - FAQs

  1. What is the difference between the Ultimate edition and the Basic edition?
  2. The Ultimate edition allows a user to input a picture of a home and digitally apply products such as doors, windows, siding, roofing, brickwork, etc. A high resolution photo-quality before & after printout of the home is made to show the homeowner what the products will look like on their home.

    The Basic edition is a stand-alone door configurator that allows professionals to design entry doors, storm doors, and patio doors without being able to apply them to a photo of a home.


     
  3. Do I need to be connected to the internet to use ProVia Studio Ultimate or Basic?
  4. The internet is needed for registration. Once the software is installed on your computer it will run stand-alone except when you are installing updates and placing orders.

     
  5. Can the software be installed on multiple computers?
  6. Yes, however you need to purchase multiple activation codes. The license agreement states one computer per activation code.

     
  7. If I purchase ProVia Studio Ultimate can I download different manufacturer's products?
  8. Yes, except non-ProVia doors. Certain siding, roofing, paint, masonry, windows and accessories may be downloaded using live update.

     
  9. Once I’ve digitally applied improvement products to a home will I be able to print or email the picture?
  10. Yes, there are 3 different print-out reports. A large before picture, a large after picture and a before & after report with product details.
     
  11. Can I order ProVia door products from ProVia Studio Ultimate and ProVia Studio Basic?
  12. Yes, ProVia Studio Ultimate and Basic enables a user to have an electronic and paperless ordering system. Save your entryLINK credentials in Studio and with a single click you can order your ProVia door product online.
     
  13. What are the minimum system requirements for ProVia Studio Basic?
  14. Microsoft Windows XP
    • Screen Resolution of 1024x768
    • 512MB of RAM
    • Intel Pentium III or equivalent processor
    • 500MB of available hard-disk space
     
  15. What are the minimum system requirements for ProVia Studio Ultimate?
  16. Intel® Pentium III® processor or faster
    • Microsoft® Windows XP, Windows® Vista, Windows® 7, or Windows®8
    • 2 GB available hard drive space
    • Mouse (recommended for notebook users)
    • Internet connection (required for registration and automatic product updates)

     
  17. How do I uninstall my software?
  18. Use the Add/Remove Programs feature of your operating system.
    Windows XP:
    1. Go to: Start Menu > Settings > Control Panel
    2. Double-click Add/Remove Programs
    3. Scroll down the list to find ProVia Studio
    4. Click once to select ProVia Studio, and click Remove
    Windows 7:
    1. Go to: Start Menu > Control Panel>
    2. Click Uninstall a Program under Programs
    3. Click once to select ProVia Studio Ultimate, and click Uninstall
  19. What file format does my photo need to be in?
  20. The software accepts JPG, BMP, and PNG formats.
     
  21. How do I share my project with friends and family?
  22. You can export your finished project as a JPG that you can email to others who do not have the software. Click on the ProVia Studio Button in the top left-hand corner of software and then click on Export To JPG. This allows you to save your project and email or print the image.
     
  23. What are the best practices for taking a photo?
  24. A clear, straight-on photo of your home from a digital camera works the best. Please try and take photos in daylight and ensure that they are crisp, as you will then have the easiest time masking. As well, if your photograph is taken straight on instead of at an angle, it will be much easier to set the perspective of your regions.

     
  25. What does masking mean?
  26. Masking is the process of outlining areas of your photograph that you would like to apply new product to. Masking is only necessary when you intend to resurface an existing area with products such as Siding, Stone, Paint, Roofing, Masonry. Product types like windows, doors, vents, shutters, railings, pillars, etc. are considered objects and are simply placed onto your digital picture. No masking is required.

     
  27. Is ProVia Studio compatible with the MAC operating system?
  28. ProVia Studio is not compatible with MAC unless there is a third party software installed that will mimic a Windows environment. If you have MAC OS Snow Leopard or Mountain Lion operating systems, there is a built-in utility called Boot Camp which will enable your MAC to mimic the Windows environment. If you have an older operating system, you can try third party software like Parallels, Virtual PC, or Fusion. Most of them require you to also purchase Windows.