Dreams Come True at ProVia

Congratulations Ed Mullet!

By Ed Mullet

Today we congratulate Ed Mullet on his retirement from the full-time position of Vice President of Operations. Here we share his candid reflections on his professional journey, and how his dreams came true at ProVia.

Sawdust In My Blood

I started out doing carpenter work right out of school. I was always intrigued with the lumber business, and I remember as a young boy thinking, “I wish I could own a lumberyard and a hardware store someday.”

One day I got a call from Holmes Lumber and they offered me a job. It was a real answer to prayer. I worked there for 5 years. Then Moomaw Lumber in Sugarcreek was up for sale, and since I had some experience at a lumberyard, two friends of mine asked if I’d be interested in going in with them as part owner. I said yes, and there I was, suddenly a part owner in a lumberyard and hardware store! It’s still in my blood – I love going to a hardware store. Every time I see a load of trusses, drywall or lumber going down the highway I get excited because construction is just in me.

When my brother, Bill, came home from living in Romania in 1997, they needed help at their company (then Precision Entry, now ProVia). He asked me to work with him, and it took me quite a while before I said yes. We both had the same questions about working closely with your brother. Several people warned against it. I had no fears about it, but since people kept asking, it caused me to question it. It ended up working out great, and I’m humbled to have played a part in the growth of ProVia.

Milestones Made Possible by TEAM

There’s a saying about “team,” that it stands for “Together Everyone Achieves More.” That has certainly been my experience at ProVia. There are a lot of things I’m proud to have been part of, but it was really the team that accomplished them.

  • Early on, we had no engineering department at our entry door manufacturing facility. We were the engineers. When something happened, we’d work with the people on the line and say, “how can we fix this?” We still do that, but now we have professionals on board who take it to a much higher level. I hired our first engineer. Now we have 10 engineers at the entry door facility. It’s almost unbelievable how things have changed over the past 15 years.
  • There was no field service department when I first started, and now we have a staff of people and a fleet of service trucks committed to satisfying customers in the field.
  • Bringing on the automated steel door production line has been a highlight of my time here. And now we’re going to bring on new automated fiberglass door lines. Those things are really exciting to me.
  • A few years ago our Safety Director presented the idea of strengthening our safety program by entering into a Voluntary Protection Program (VPP) with OSHA. We immediately saw the value in VPP. This took a lot of work, but in 2007 we were awarded VPP Star status with OSHA, which made ProVia the first company in our industrial classification to do so. Since that time, all 3 of our local facilities have become VPP Star qualified which sends a strong message to employees that we care deeply about their health & safety. It’s been very rewarding to have been part of this process.
  • It’s an honor to be part of ProVia’s current expansion, the new distribution center, and the further expansion developments that will be taking place over the next year or so.

Serving With Humility

For me – and this is shared across our organization – the bottom line is servant leadership. This is formally written into our corporate values: “Servant Leadership – We lead by serving with humility.” We have an open door. Anyone on the shop floor can come in and talk to me. I love to walk through the plant and just talk to the people, ask them how their job is going, how their week is going, and if everything is going OK. Everyone at ProVia is my friend. We strive to lead with respect for the individual and with mutual support. This is how we help each other develop and perform as highly as possible.

My Journey Continues

For a while I’ll be working a couple days a week to spearhead the ongoing development of our facilities. We just opened the new distribution center, which was phase one of the expansion. The next phases involve expanding our door production capabilities and our corporate office and conference facilities. I’ll be involved in these, hopefully until they’re complete, which should take a good year or so.

My wife Wilma and I have 3 daughters who are all married, and 17 grandchildren from ages 4 to 20. Family will keep me busy, and that’s a labor of love, for sure. I can also say I’ve truly loved every minute of my time with ProVia. It will always be in my blood. It’s the place where all of my professional dreams came true.

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Comments 27

Guest - Larry Troyer on Wednesday, 30 January 2013 09:23

Ed, you have been our example of Servant Leadership in person! We'll do our best to carry on the torch. God bless as your journey continues.

Ed, you have been our example of Servant Leadership in person! We'll do our best to carry on the torch. God bless as your journey continues.
Guest - Mark Wright on Wednesday, 30 January 2013 10:13

Ed,
It has been an honor to serve our customers and this organization with you. Your leadership has taught us much.
You have demonstrated to us all that humility and excellence are imperative to everyday work ethic.
While you will certainley be missed, we share in your excitement & happiness, and we pray that you enjoy the retirement you so richly deserve.
Thanks for being such a positive influence on us!

Ed, It has been an honor to serve our customers and this organization with you. Your leadership has taught us much. You have demonstrated to us all that humility and excellence are imperative to everyday work ethic. While you will certainley be missed, we share in your excitement & happiness, and we pray that you enjoy the retirement you so richly deserve. Thanks for being such a positive influence on us!
Guest - Rick Murray on Wednesday, 30 January 2013 10:22

Dear Ed,
I wish you the very best in your retirement. You are, and always will be a class act. I know ProVia will continue to be a great Company - however; I know you'll be missed by many. God bless you, and your family: always.
Sincerely,
Rick Murray

Dear Ed, I wish you the very best in your retirement. You are, and always will be a class act. I know ProVia will continue to be a great Company - however; I know you'll be missed by many. God bless you, and your family: always. Sincerely, Rick Murray
Guest - Peter V on Wednesday, 30 January 2013 10:32

Wish you the very best...inspirational ..I will share this with our team.

Wish you the very best...inspirational ..I will share this with our team.
Guest - Mark Chaikin on Wednesday, 30 January 2013 10:41

Ed,

Congrats on a great career in our industry. Provia and it's customers benefited greatly by your contributions over the years. Good luck in your retirement.

Ed, Congrats on a great career in our industry. Provia and it's customers benefited greatly by your contributions over the years. Good luck in your retirement.
Guest - Steve Schiltz on Wednesday, 30 January 2013 10:44

Congratulations on a well deserved retirement! Having gotten to know the Mullet family on some wonderful PorVia trips, I have to believe the local community, along with your family, will also benefit from your having more 'free time'. Best wishes on your new journey!

Congratulations on a well deserved retirement! Having gotten to know the Mullet family on some wonderful PorVia trips, I have to believe the local community, along with your family, will also benefit from your having more 'free time'. Best wishes on your new journey!
Guest - Jon Miller on Wednesday, 30 January 2013 11:05

Ed,
It has been an honor working with you, and you have taught me a lot!

Ed, It has been an honor working with you, and you have taught me a lot!
Guest - Dave Miller on Wednesday, 30 January 2013 11:30

Congratulations on your retirement, Ed. Thanks for showing us all the true meaning of leadership.

Congratulations on your retirement, Ed. Thanks for showing us all the true meaning of leadership.
Guest - Jonathan Troyer on Wednesday, 30 January 2013 12:06

One person who cared for everyone. You set a great example, thanks Ed.

One person who cared for everyone. You set a great example, thanks Ed.
Guest - Phil Wengerd on Wednesday, 30 January 2013 12:07

Ed, congratulations on your retirement. It has truly been a pleasure to work with you the past 15 years. Your servant leadership has been quite an inspiration. Praying you’ll have as many or more dreams come true in this next chapter of your life. God Bless!!

Ed, congratulations on your retirement. It has truly been a pleasure to work with you the past 15 years. Your servant leadership has been quite an inspiration. Praying you’ll have as many or more dreams come true in this next chapter of your life. God Bless!!
Guest - Lavern Schlabach on Wednesday, 30 January 2013 12:46

Ed,
Congratulations on your retirement! It's great to hear you found the 'sweet spot' of your career.
Back in the day, you extended those servant leadership and team character traits to me, your customer.
May the 'sweet spot' of your life still be in your future. Thanks for being a friend.

Ed, Congratulations on your retirement! It's great to hear you found the 'sweet spot' of your career. Back in the day, you extended those servant leadership and team character traits to me, your customer. May the 'sweet spot' of your life still be in your future. Thanks for being a friend.
Guest - Wanda Angel on Wednesday, 30 January 2013 13:07

May you enjoy another adventure in life Ed. Thank you for always being there for us.

May you enjoy another adventure in life Ed. Thank you for always being there for us.
Guest - Mike Yoder on Wednesday, 30 January 2013 13:08

Thanks for your compassion and a true example of servant leadership, Wish you well in your next chapter of life.

Thanks for your compassion and a true example of servant leadership, Wish you well in your next chapter of life.
Guest - Kevin North on Wednesday, 30 January 2013 13:10

I must agree with the above statements. It has been an honor to see Ed set a great example and inspire us all.

I must agree with the above statements. It has been an honor to see Ed set a great example and inspire us all.
Guest - Bruce Hamsher on Wednesday, 30 January 2013 13:33

Servant Leadership is also in Ed's blood. Many great things have happened at ProVia because of his fairness, consistency and quiet strength. A great role model and person no matter what he sets his mind to. Thanks brother!

Servant Leadership is also in Ed's blood. Many great things have happened at ProVia because of his fairness, consistency and quiet strength. A great role model and person no matter what he sets his mind to. Thanks brother!
Guest - Deb Yoder on Wednesday, 30 January 2013 13:41

Ed,
You have lived out servant leadership and humility every day of your employment at ProVia and for that we thank you. You've been a great role model to everyone around you. I wish you the best in your retirement!

Ed, You have lived out servant leadership and humility every day of your employment at ProVia and for that we thank you. You've been a great role model to everyone around you. I wish you the best in your retirement!
Guest - Angela Vernatt on Wednesday, 30 January 2013 13:52

That story truly speaks volumes about Provia Products. What a great company to work with. May God Bless you !

That story truly speaks volumes about Provia Products. What a great company to work with. May God Bless you !
Guest - Ben Lindberg on Wednesday, 30 January 2013 16:00

It was a pleasure that our paths crossed in this journey of life. You were a true torchbearer for an organization that has grown up with us. Thank you for that. We wish you the very best!

It was a pleasure that our paths crossed in this journey of life. You were a true torchbearer for an organization that has grown up with us. Thank you for that. We wish you the very best!
Guest - John Berry on Wednesday, 30 January 2013 19:12

Ed, Congratulations on your retirement. Best wishes in the future and thank you for everything you have done for ProVia in making it a wonderful company to do business with.

Ed, Congratulations on your retirement. Best wishes in the future and thank you for everything you have done for ProVia in making it a wonderful company to do business with.
Guest - Jack Weber on Wednesday, 30 January 2013 19:15

Congratulations, Ed, on a life well led. Seventeen grandchildren should keep you busy for a long while. Enjoy!

Jack Weber
Wheaton Door & Window

Congratulations, Ed, on a life well led. Seventeen grandchildren should keep you busy for a long while. Enjoy! Jack Weber Wheaton Door & Window
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